This Privacy Policy outlines how OletaTrust Appliance Repair (we, our, or us) collects, uses, shares, and protects the information of users (you or your) of our website. By using our website and services, you agree to the terms outlined in this policy.

Information Collection

We collect information that you provide directly when you use our website's call request form, which may include your name, phone number, and email address. We also collect non-personal information automatically through cookies or web beacons when you browse our site to enhance your user experience. You can choose to disable cookies through your browser settings, though this may impact your experience.

Use of Information

The information you provide is used to contact you for service-related purposes. We may reach out by phone, email, or text message to respond to your inquiries, confirm service appointments, or provide updates related to your service requests. We also use non-personal data to analyze usage patterns and improve our website functionality.

Sharing of Information

We may share your personal information with our trusted partners to facilitate your service requests and for other operational purposes. These partners are bound by confidentiality agreements and are prohibited from using your information for any other purpose. We do not sell your personal data to third parties.

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Dispute Resolution

By using our website, you agree to waive your right to sue or initiate any legal proceedings beyond direct negotiation for disputes arising from your use of this website or services. Should a dispute arise, your maximum compensation will be limited to $100. Additionally, you agree to bear your own legal fees and expenses in the event of any dispute.

User Rights

You have the right to access, update, or request deletion of your personal information at any time by contacting us. To opt-out of emails or any service-related communications, please call us at (305) 414-0124.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we are protecting your information.

By continuing to use our website and services, you acknowledge that you understand and agree to the terms of this Privacy Policy.